At Murshy Spices Supermarket, customer satisfaction is our priority. If you are not satisfied with your purchase, we offer refunds under the following conditions:

1. Eligibility for Refunds:

   • Refunds are provided only for items that are damaged, defective, or incorrect.
   • Requests for refunds must be made within 7 days of the delivery date.

2. Refund Process:

   • Submit your refund request by emailing us at info@murshyspices.com or calling us at +91 9642277896.
   • Provide your order ID, proof of purchase, and photos of the damaged or incorrect item.

3. Refund Timeline:

   • Approved refunds will be processed within 7-10 business days.
   • Refunds will be credited to the original payment method.

4. Non-Refundable Items:

   • Perishable goods (e.g., fresh spices) are non-refundable unless defective.
   • Opened or partially used products are not eligible for refunds.